I can best describe my process of buying a car from Aitken-Walker as first class. After seeing the advert on Auto Trader I phoned Aitken-Walker and spoke with Graham. As I had to travel 40 miles to get to his showroom I asked him to describe the car. On arriving at the showroom I found the car was as described. Throughout the transaction nothing appeared to be an issue or problem for Johnny or Graham, Which leads me to believe that a number of ‘big city’ main dealers, could learn a lot from the ‘personal service’ offered by Aitken-Walker. I do not work for Aitken-Walker and would happily drive the 80 mile round trip to deal with them in the future when it’s time to change my car again.